Working with MWC
Clear services. Shared responsibility. Measurable impact.
Successful collaboration starts with clarity. Before a project begins, MWC defines the services to be provided, the deliverables, the contributions required from the client, and the criteria used to assess project progress.
MWC takes responsibility for the quality, care, and reliability of the agreed consulting services. Lasting impact also depends on business decisions, available resources, internal responsibilities, and actual implementation within the organization.
Three principles of collaboration.
Clear scope
The scope, deliverables, time frame, and fees are clearly agreed before the project begins.
Transparent process
Project progress, pending decisions, dependencies, and potential risks are made visible throughout the collaboration.
Shared responsibility
MWC is responsible for professional consulting services. Decisions and operational implementation remain the responsibility of the client.
A clear basis for every project
Collaboration is generally based on a B2B framework consulting agreement. This sets out the ongoing terms of the business relationship, including confidentiality, data protection, fees, usage rights, responsibilities, liability, and the contract term.
Each project is covered by an additional individual engagement or statement of work. This records the project subject, included services, time frame, intended deliverables, required contributions, and fees as binding terms.
This keeps the contractual basis consistent while allowing each project to be structured individually and transparently.
Framework consulting agreement
General terms of collaboration
Individual engagement
Specific services, dates, deliverables, and fees
From initial assessment to project completion
Every project follows a transparent process. The scope and depth of each phase depend on the specific assignment.
- 01
Introductory call and assessment
The first conversation clarifies the starting position, the problem, and the objectives. It also establishes whether the request fits MWC’s areas of expertise.
- 02
Scope of work and proposal
MWC prepares a project proposal specifying the objectives, scope, deliverables, time frame, required client contributions, and fees.
- 03
Commissioning and project start
Once the required contractual documents have been signed, the project starts on the date agreed in the individual engagement.
- 04
Kick-off and information gathering
Contacts, communication channels, schedules, required documents, and decision-making processes are agreed together.
- 05
Analysis, development, and alignment
The work follows a structured and transparent process. Interim findings, risks, and pending decisions are regularly discussed with the client.
- 06
Completion and further implementation
The agreed deliverables are provided and discussed in a closing meeting or presentation. Further support can be agreed separately.
Commitment without unrealistic promises
What MWC commits to
MWC is responsible for delivering the consulting services agreed in the individual engagement professionally, carefully, and in accordance with the contract.
These may include:
- structured assessments of the current situation and needs
- interviews with relevant managers and employees
- assessment of existing structures, processes, and information flows
- identification of risks, dependencies, and areas for action
- development of strategies and prioritized measures
- preparation of management roadmaps
- design and facilitation of workshops
- documentation of the results
- support in managing agreed measures
- regular coordination with the responsible contacts
The services and deliverables required in each case are defined in the individual engagement.
What depends on both parties
A specific economic, organizational, or technical outcome cannot be promised independently of the client’s circumstances.
Factors that influence the outcome include:
- the quality and completeness of the information provided
- the availability of the people involved
- internal decision-making and approval processes
- the actual implementation of recommended measures
- staffing and financial resources
- technical and organizational dependencies
- changes in the market or project environment
MWC makes these factors transparent, highlights risks early, and develops realistic options together with the client. Decisions about implementation and its operational consequences remain the responsibility of the client.
MWC does not sell an abstract promise of success. MWC offers professional expertise, structured analysis, clear recommendations, and reliable support.
Details of the contractual relationship
New findings may lead to changes in priorities or requirements. Such changes are discussed openly.
Work beyond the agreed project scope is not carried out or charged without discussion. Instead, the effects on scope, schedule, and fees are documented in an amendment to the individual engagement in advance.
Public Sector
Working with public-sector clients
MWC’s consulting services are also intended for public-sector clients and institutions. For public tenders, the contractual structure follows the relevant tender documents and the contractual terms specified in them.
MWC reviews the tender requirements, clearly sets out the proposed scope of services, and provides the declarations and supporting documents required for the procurement procedure.
Where a tender includes software, development, or operational services alongside consulting, these elements are considered separately in the contract and cost calculations.
Let’s discuss your situation.
In an introductory conversation with no commitment, we clarify the starting position, the specific need for action, and a possible framework for collaboration.
The information above describes the general process of a possible collaboration. It does not constitute a binding offer or legal advice. Only the terms agreed in the respective contract and individual engagement are authoritative.
Moritz Wagener Consulting